About us |
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The
Workers' Compensation Division (WCD) is the state agency that administers and regulates
laws and rules that impact the participants in the Oregon workers' compensation system.
WCD has programs that ensure timely and appropriate medical treatment and time loss
benefits to injured workers, while assisting in keeping costs and burdens low for Oregon
employers. In addition, the division administers return-to-work programs that assist
in helping injured workers return to their previous job or to find new employment.
Administrator
Deputy Administrator
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Mission
Statement
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To provide
fair, effective, and responsive administration of the Oregon workers' compensation
system.
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Organization
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The Workers'
Compensation Division has a total of six sections: Benefit Services, Compliance, Medical,
Operations, Policy & Communications, and the Administrator's office.
Annual Performance Measures
Division and program fact sheets
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Sections
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Description
of Responsibilities
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Administration
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The Administrator's
office provides policy direction and leadership for the division including rulemaking,
policy analysis, budget development and execution, strategic planning, and legislative
concept development and bill tracking.
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Benefit Services |
Resolves disputes regarding disability benefits and vocational assistance. Provides information
on vocational and claim-closure reconsideration issues. Administers and provides reemployment
incentives through the preferred worker program. |
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Compliance
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The Compliance Section enforces laws and rules relating to claims processing by private
insurers, self-insured employers, and SAIF Corporation. The section enforces laws requiring
employers to obtain and maintain workers' compensation coverage for their employees,
licenses worker leasing companies, and regulates self-insured employers. The Workers'
Compensation Infoline, (800) 452-0288, is staffed by workers' compensation experts
to answer questions from the public. The section also ensures the accuracy of disbursement
and receipt of moneys from and to the various reserves, and ensures proper claims management
by about 400 insurers and self-insured employers.
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Medical |
The Medical Section's mission is to improve the delivery and affordability of medical
service in workers' compensation. Through facilitation of advisory councils, and a focus
on outreach and education, the Medical Section seeks improved stakeholder partnerships.
The section resolves disputes, certifies managed care organizations, authorizes nurse
practitioners, and authorizes medical providers to conduct medical reviews, independent
medical examinations, and other medical examinations. The section researches medical
issues and makes policy recommendations. Data collection for outreach activities, certification/authorization
and investigation activities, and identification of rule issues raised in disputes are
important functions for the section in drafting administrative rules, bulletins, and
brochures. |
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Operations
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The Operations Section provides administrative and program support to the rest of the
division, provides technical expertise to division end-users, and administers centralized
division purchasing and resources. The section also provides services to the public
by responding to information requests; distributing bulletins and forms; and assisting
insurers, service companies, and self-insured employers with coverage and claim filing
requirements.
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Policy & Communications
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The Policy & Communications Section assists the administrator in carrying out division
programs and responsibilities through analyzing, researching, facilitating, recommending,
and communicating policy to improve program operation. The section provides the public
a centralized information link with the division and provides centralized coordination
for the division related to rulemaking, bulletins and forms, publications, legal issues,
requests for hearing, staff development and training, conferences and workshops, Internet
and Intranet, newsletters, media relations, and customer surveys.
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