About us |
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The
Workers' Compensation Division (WCD) is the state agency that administers
and regulates laws and rules that impact the participants in the
Oregon workers' compensation system. WCD has programs that ensure
timely and appropriate medical treatment and time loss benefits
to injured workers, while assisting in keeping costs and burdens
low for Oregon employers. In addition, the division administers
return-to-work programs that assist in helping injured workers return
to their previous job or to find new employment.
Administrator
Deputy Administrator
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Mission
Statement
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To
provide fair, effective, and responsive administration of the Oregon
workers' compensation system.
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Organization
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The
Workers' Compensation Division has a total of six sections: Benefit
Services, Compliance, Medical, Operations, Policy & Communications,
and the Administator's office.
Annual Performance Measures
Division and program
fact sheets
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Sections
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Description
of Responsibilities
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Administration
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The
Administrator's office provides policy direction and leadership
for the division including rulemaking, policy analysis, budget development
and execution, strategic planning, and legislative concept development
and bill tracking.
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Benefit Services |
Resolves disputes regarding disability benefits and vocational assistance.
Provides information on vocational and claim-closure reconsideration
issues. Administers and provides reemployment incentives through the
preferred worker program. |
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Compliance
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The Compliance Section enforces laws and rules relating to claims
processing by private insurers, self-insured employers, and SAIF
Corporation. The section enforces laws requiring employers to obtain
and maintain workers' compensation coverage for their employees,
licenses worker leasing companies, and regulates self-insured employers.
The Workers' Compensation Infoline, (800) 452-0288, is staffed by
workers' compensation experts to answer questions from the public.
The section also ensures the accuracy of disbursement and receipt
of moneys from and to the various reserves, and ensures proper claims
management by about 400 insurers and self-insured employers.
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Medical |
The Medical Section's mission is to improve the delivery and affordability
of medical service in workers' compensation. Through facilitation
of advisory councils, and a focus on outreach and education, the Medical
Section seeks improved stakeholder partnerships. The section resolves
disputes, certifies managed care organizations, authorizes nurse practitioners,
and authorizes medical providers to conduct medical reviews, independent
medical examinations, and other medical examinations. The section
researches medical issues and makes policy recommendations. Data collection
for outreach activities, certification/authorization and investigation
activities, and identification of rule issues raised in disputes are
important functions for the section in drafting administrative rules,
bulletins, and brochures. |
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Operations
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The Operations Section provides administrative and program support
to the rest of the division, provides technical expertise to division
end-users, and administers centralized division purchasing and resources.
The section also provides services to the public by responding to
information requests; distributing bulletins and forms; and assisting
insurers, service companies, and self-insured employers with coverage
and claim filing requirements.
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Policy & Communications
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The Policy & Communications Section assists the administrator
in carrying out division programs and responsibilities through analyzing,
researching, facilitating, recommending, and communicating policy
to improve program operation. The section provides the public a
centralized information link with the division and provides centralized
coordination for the division related to rulemaking, bulletins and
forms, publications, legal issues, requests for hearing, staff development
and training, conferences and workshops, Internet and Intranet,
newsletters, media relations, and customer surveys.
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